Shipping policy
Order Processing Time
All orders placed on Doctor Flip are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If there is a high volume of orders, shipments may be delayed slightly. We will notify customers if there is any significant delay.
Shipping Time
Estimated delivery times may vary depending on the customer's location.
Typical delivery time:
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Standard Shipping: 5–10 business days
Please note that delivery times are estimates and may vary due to factors beyond our control such as courier delays, weather conditions, or customs processing.
Shipping Charges
Shipping costs are calculated at checkout based on the delivery location and order size.
From time to time, Doctor Flip may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can track the delivery status of your package.
Incorrect Shipping Information
Please ensure that your shipping address is correct when placing your order.
Doctor Flip is not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages
If your package arrives damaged or is lost during shipping, please contact us within 48 hours of delivery so we can assist in resolving the issue.
Contact Us
If you have any questions about shipping, please contact us:
Business Name: Doctor Flip
Email: doctorflip1@outlook.com
Phone: 410-320-1714